Shipping Policy

Thank you for shopping with SHIPEZUSA. Below is our shipping policy to ensure transparency and a smooth shopping experience.

1. Order Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays).
• You will receive a confirmation email once your order is placed, and another notification when your order has shipped.
• For customized jerseys, processing may take an additional 2–4 business days.

2. Shipping Rates & Delivery Times

We offer domestic and international shipping. Shipping charges will be calculated and displayed at checkout based on your location.

Note: Delivery times are estimated and may vary due to customs or courier delays.

3. Shipment Tracking

Once your order ships, you will receive an email with a tracking number. Please allow 24–48 hours for the tracking information to update.

You can also track your order by visiting the Track My Order page on our website.

4. Customs, Duties, and Taxes

SHIPEZUSA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (such as tariffs, taxes, or customs duties) are the responsibility of the customer.

5. Shipping Issues

If your package is lost, delayed, or arrives damaged:

• Please contact the shipping carrier first using the tracking number provided.
• Then email us at support@shipzusa.com so we can assist you further.

6. Incorrect Address

Please ensure all shipping information is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

7. Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange re-shipment. Additional shipping fees may apply.

Contact

Should you have any questions or if you would like to exercise any of the rights available to you, please call or email us at jonathan.jonathan.tecum@gmail.com or contact us at 61 Thoreau Dr, Plainsboro Township, NJ, 08536, US